One engagement, two channels — live at our booth. Come watch a Genesys-powered conversation be orchestrated by Zappix by adding a synchronized visual layer, in real time, right on the customer's own phone.
Four ways Zappix turns a Genesys conversation into something a customer can see, tap, and finish — without ever leaving the call.
Triggered by an inbound call, a live agent, or an outbound message — a branded, on-screen journey replaces the phone tree entirely.
Engage by voice or chat, show guided steps on screen in lock-step with the conversation, resolve fully — or hand off with complete context.
A live agent triggers a Zappix visual journey mid-call — pushing forms, payment screens, or ID capture straight to the customer's phone.
Zappix designs, builds, launches, and continuously optimizes every journey. You get an outcome — not another license to maintain.
The Power of Voice + Visual — Actual Results
Results from live Zappix deployments across enterprise contact centers. Individual outcomes vary by use case and volume.
AI self-service only earns trust when it understands the industry. Every demo at our booth is verticalized — real workflows, real screens, real data fields.
Post-discharge check-ins and annual health risk assessments — voice-guided and visually confirmed, with zero robocall feel.
See it at the boothFile a claim by voice while a branded visual journey captures photos, policy details, and signatures — FNOL start to finish.
See it at the boothCitizen self-service for appointment scheduling and benefits status — built for compliance-first environments.
See it at the boothOutage reporting and bill pay that resolve on the first contact — no hold music, no callback queue.
See it at the boothOrder status, returns, and appointment booking — guided visually while the AI agent keeps the conversation moving.
See it at the boothInternal IT and HR self-service — the same visual layer, pointed at your own employees instead of your customers.
See it at the boothBooth time at Xperience goes fast. Lock in a slot now and we'll have it ready for you when you arrive.
A few quick details — company, role, and which industry demo you want to see.
Our team confirms a time at the booth during Sept 1–3 and sends you the details.
Attend your demo at the booth and you're automatically entered to win.
We'll follow up by email to confirm your demo time at the Zappix booth. See you at Xperience.
