Across the U.S., hospitals are navigating a wave of workforce reductions. In just the first eight months of 2025, 61 hospital systems announced significant job cuts, with Providence cutting 128 roles and New York-Presbyterian eliminating 1,000, according to this article by Becker’s Hospital Review. On the surface, these moves can...

Going to the hospital is often a stressful and overwhelming experience for many. Whether you’re going for a yearly checkup or for surgery, hospitals are often associated with a feeling of anxiety. That is why the partnership between Zappix and Pointr, industry leaders in their respective fields of patient journey...

Patient no-shows are a persistent challenge for healthcare providers and health systems. Missed appointments can have significant financial and operational impacts, resulting in inefficiencies in care delivery. Healthcare providers need to implement solutions to help resolve these issues and ensure they are supporting their patients throughout the entire patient journey. ...