Better customer engagement shouldn't cost more. With Zappix, it costs less.
Good customer engagement is usually expensive. Live agents take the inbound calls, and teams spend hours on outbound outreach that customers ignore. Zappix changes that.
Our AI-Powered Customer Engagement Platform brings voice and visual together in the same interaction, so customers hear what to do, see it on their phone, and act right there.
For inbound interactions, Zappix deflects more than 75% of calls from live agents to visual self-service. Our AI agent talks with the caller and opens a synchronized screen on their phone in the same call. Customers check a claim, upload a document or make a payment without waiting in a queue. Your cost to serve drops.
For outbound interactions, Zappix Intelligent Outreach automates and orchestrates engagement across voice, text and email. When we reach a customer by voice, a screen opens on their phone so they can confirm, sign, pay, upload or book during the call. Manual work goes away, and response and completion rates go up.
Our AI agent talks with the customer and shows a screen on their phone in the same call.
Customers say what they need. Our AI agent understands and guides them to a resolution.
One platform deflects calls coming in and drives action on outreach going out.
We design, we implement, we launch, and we keep improving it. No AI team required.
Certified for SOC 2, HIPAA and GDPR. Built for healthcare, public sector and financial services.
Plugs into Genesys Cloud, Salesforce, Five9, ServiceNow and the AI models you use.
Yossi Abraham holds over 20 years of experience in various managerial roles, mainly in the Telecom and IT industry. Managerial positions include sales and business development, marketing, project management and chief of staff.
Prakash Guggilam is an experienced technology leader and architect with an established record of growing and retaining well-balanced, high functioning teams that ship. He holds over eighteen years of experience designing and building scalable systems.
Bob Barrows is an award-winning and dynamic business development executive with executive management success and over 20 years of proven expertise in delivering outstanding sales and marketing outcomes in highly competitive markets.
Avner Schneur has led several companies from the early stage to IPO or other exits. Avner is the President and CEO of GRM a leading Record and Document Management company, President and CEO of VisualVault, a leading cloud-native content platform and the founder and CEO of Kormeli, LLC an investment group dedicated to funding and guiding early-stage technology entrepreneurs and enterprises.
Phil Roizin was the CFO of RUELaLA INC., a major Internet retailer. He previously served as CEO and CFO of Brookstone and held senior roles at Franklin Mint and Dole Food Co. He holds an MBA from Wharton and a BComm from McGill.
Yossi Abraham holds over 20 years of experience in various managerial roles, mainly in the Telecom and IT industry. Managerial positions include sales and business development, marketing, project management and chief of staff.
Prakash Guggilam is an experienced technology leader and architect with an established record of growing and retaining well-balanced, high functioning teams that ship. He holds over eighteen years of experience designing and building scalable systems.
Bob Barrows is an award-winning and dynamic business development executive with executive management success and over 20 years of proven expertise in delivering outstanding sales and marketing outcomes in highly competitive markets.
Avner Schneur has led several companies from the early stage to IPO or other exits. Avner is the President and CEO of GRM a leading Record and Document Management company, President and CEO of VisualVault, a leading cloud-native content platform and the founder and CEO of Kormeli, LLC an investment group dedicated to funding and guiding early-stage technology entrepreneurs and enterprises.
Phil Roizin was the CFO of RUELaLA INC., a major Internet retailer. He previously served as CEO and CFO of Brookstone and held senior roles at Franklin Mint and Dole Food Co. He holds an MBA from Wharton and a BComm from McGill.
