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Agent Assistant
Resources
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Blogs
Client Stories
Client Story: BILH Beverly
Client Story: Tufts Melrose Wakefield Medical Center
Client Story: Personify Health
Client Story: GRM ROI
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Intelligent Outreach
Intelligent Outreach
Orchestrated, multi-touch campaigns across voice, text, and email, improving response rates and eliminating manual outreach effort.
Orchestrated, multi-touch campaigns across voice, text, and email, improving response rates and eliminating manual outreach effort.
01. Configure
campaigns
Define the audience, the message sequence, and the timing. Zappix handles everything else automatically.
02. Orchestrated
multi-touch outreach
Customers are engaged across voice, text, and email in a precisely timed, personalized sequence — no manual effort required.
03. Response
rates rise
Automated follow-up ensures no contact falls through the cracks. Analytics track engagement at every touchpoint.
01. Configure
campaigns
Define the audience, the message sequence, and the timing. Zappix handles everything else automatically.
02. Orchestrated
multi-touch outreach
Customers are engaged across voice, text, and email in a precisely timed, personalized sequence — no manual effort required.
03. Response
rates rise
Automated follow-up ensures no contact falls through the cracks. Analytics track engagement at every touchpoint.
Capabilities and Differentiators
Omnichannel. Automated. Hyper-personalized.
Omnichannel
Reach customers across voice, SMS, and email in a single coordinated campaign — from one platform.
Multi-touch
Send a one-time message or configure a full multi-touch sequence. Zappix orchestrates every follow-up automatically.
Scale
Scale from a single targeted outreach to mass campaigns — with the same level of personalization.
Fully Branded
Every message, every visual interface, every interaction reflects your organization's brand — not Zappix's.
Hyper-personalized, data driven
Messages are tailored to each recipient using real-time data — name, language, policy, balance, and more.
Comprehensive Analytics
Track delivery, open rates, response rates, and completion by channel, campaign, and individual recipient.
Capabilities and Differentiators
Omnichannel. Automated. Hyper-personalized.
Omnichannel
Reach customers across voice, SMS, and email in a single coordinated campaign — from one platform.
Multi-touch
Send a one-time message or configure a full multi-touch sequence. Zappix orchestrates every follow-up automatically.
Scale
Scale from a single targeted outreach to mass campaigns — with the same level of personalization.
Fully Branded
Every message, every visual interface, every interaction reflects your organization's brand — not Zappix's.
Hyper-personalized, data driven
Messages are tailored to each recipient using real-time data — name, language, policy, balance, and more.
Comprehensive Analytics
Track delivery, open rates, response rates, and completion by channel, campaign, and individual recipient.
Customizable Campaigns to Achieve Maximum Engagement
Each touchpoint links to a branded, personalized visual experience — driving the customer to a specific action: book, pay, submit, or confirm.
Customizable Campaigns to Achieve Maximum Engagement
Each touchpoint links to a branded, personalized visual experience — driving the customer to a specific action: book, pay, submit, or confirm.
Business Benefits
Millions
Of Touches Per Month
50%↓
Cost-to-Serve
75%↓
Manual Outreach
↑3x
Outbound Response Rate
Business Benefits
Millions
Of Touches Per Month
50%↓
Cost-to-Serve
75%↓
Manual Outreach
↑3x
Outbound Response Rate
Business Benefits
Millions
Of Touches Per Month
50%↓
Cost-to-Serve
↑3x
Outbound Response Rate
75%↓
Manual Outreach