Press Releases

Zappix Recognized as “Most Promising Utilities Tech Solutions Provider 2024” by CIO Review

March 13, 2024

Zappix, a leading AI-Powered Digital Engagement Platform provider, has been named one of the "Most Promising Utilities Tech Solutions Providers 2024” by CIO Review. This recognition highlights Zappix's commitment to elevating customer engagement in the utility space through modern digital engagement solutions. ...

Zappix Reports Significant No-Show Reductions for its Gastroenterology and Endoscopy Clients Using Zappix Digital Patient Engagement Solutions During 2023

February 14, 2024

Zappix, a Digital Patient Engagement Solutions leader, reports significant reductions in no-shows and late cancellations for Gastroenterology and Endoscopy clients utilizing its platform throughout 2023. This resulted in a transformative experience for both healthcare providers and their patients through increased operational efficiency, improved patient access, and optimized engagement. ...

Zappix Unveils Latest Iteration of Digital Outreach Solution to Elevate Customer Engagement

February 6, 2024

Zappix, a leading provider of AI-Powered Digital Engagement Platform, is delighted to announce the launch of the enhanced Zappix Digital Outreach product. This dynamic solution empowers enterprises to refine their customer engagement strategies, fostering increased success in their outreach campaigns. ...

Zappix Announces Remarkable Business Growth and Portfolio Advancements in 2023

January 9, 2024

Zappix announces a year of substantial growth and strategic evolution throughout 2023, significant expansion of its portfolio, market recognition via industry awards, and record-setting usage by clients....

Zappix Expands Its Presence In The Services Market, Secures A New Deal With A Healthcare-Adjacent Services Provider

December 11, 2023

BURLINGTON, MASS. (PRWEB) December 7, 2023 — Zappix, a trailblazing AI-powered Digital Engagement Platform provider, proudly announces the recent signing of a new client, further solidifying its position as a leader in delivering cutting-edge and automated digital customer service solutions. The latest addition to Zappix’s expanding clientele operates within the healthcare-adjacent services sector and...

Zappix Revolutionizes Digital Patient Engagement with Seamless Integration into Leading Electronic Health Record (EHR) System

November 15, 2023

BURLINGTON, MASS.(PRWEB)November 15, 2023 —Zappix, a frontrunner in Digital Patient Engagement solutions, proudly announces its latest breakthrough in healthcare technology with seamless integration into a leading Electronic Health Record (EHR) platform. This innovative development empowers patients to schedule, reschedule, and complete payments in real time, marking a significant leap forward...

Zappix Launches Digital Self-Service with Two Europe-Based Utility Clients

November 9, 2023

BURLINGTON, MASS.(PRWEB)November 9, 2023 —Zappix, a leading AI-powered Digital Engagement Platform provider, is thrilled to announce the launch of its latest clients, two utility companies based in different European countries. This launch reflects Zappix’s unwavering commitment to transforming customer service experiences through innovative automation technology and further strengthens its presence...

Zappix Recognized as the “Most Innovative Healthcare Company” in 2023 by CXO Outlook® Magazine

September 27, 2023

In a significant milestone achievement, Zappix, a leading provider of Digital Customer Engagement Service solutions, has been honored with the prestigious “Most Innovative Healthcare Company” award for 2023 by CXO Outlook® Magazine....

Zappix Partners with Repay to Streamline Payment Acceptance

July 26, 2023

Zappix, a leading provider of digital customer service solutions, announced a partnership with Repay Holdings Corporation (NASDAQ: RPAY) (“REPAY”), a leading provider of vertically-integrated payment solutions. By embedding REPAY’s payment technology…...

Zappix Expands its Retail Client Portfolio, Launching a New Retail Client

June 21, 2023

Zappix, a leading provider of Visual Self Service solutions, announces its latest retail client launch, further strengthening its presence in the industry. This service empowers the retail client to enhance their customer experience by offering seamless…...

Zappix and OP360 Partner to Deliver Seamless Customer Experience Solutions

May 30, 2023

BURLINGTON, MASS. (PRWEB) May 30, 2023 —Zappix,the industry-leading provider of cloud-based Digital Self-Service solutions, has partnered withOP360, a challenger BPO, to create a strategic alliance aimed at elevating their services and offering seamless customer experience solutions to companies of all scales. The partnership will combine OP360’s expertise in delivering end-to-end...

Zappix and ID-GO to Showcase an Integrated Secure Digital Self-Service Solutions at NECCF Event on June 13th

May 22, 2023

Leading Visual Self-Service Provider Zappix and User Authentication Pioneer ID-GO Collaborate to Showcase Innovative Solutions BURLINGTON, MASS.(PRWEB)May 22, 2023 —Zappix, a leading provider of Visual Self-Service solutions, andID-GO, a renowned pioneer in biometric authentication technology, are announcing their partnership as exhibitors at the upcoming NECCF event, taking place on June...