Voice + Visual = Resolved
AI that speaks and shows simultaneously for faster resolutions at scale.
Inbound and outbound customer interactions transformed by AI assistance. Zappix brings voice and visual together in the same interaction. Customers hear what to do, see it on their phone, and find resolutions. Zappix turnkey solutions are built with enterprise security and compliance from day zero.
AI-Powered Self-Service
Zappix talks with customers and opens a synchronized screen simultaneously to reduce cost per resolution.
Intelligent Outreach
Orchestrated outreach across voice, text and email to automate confirmation, sign, pay, upload or booking processes.
A branded multimodal AI agent that holds a real conversation while showing the customer exactly what to do at the same time.
During inbound calls, instead of a phone tree customers enter a natural conversation with AI that understands them while a visual interface on their phone shows guided steps, confirmations, and live options in lock-step with the call.
Trust & Security
Utilizing All Leading Models and CCaaS Systems
Turnkey AI engagement designed for the interactions your contact centers see every day.
Healthcare
Streamline communication channels, enhance member experiences, and improve operational efficiencies.
Healthcare
Engage patients with intelligent appointment reminders, forms, and information that improves outcomes.
Business
Automate customer engagement with voice & visual interactions for fast, satisfying resolutions.
Government
Provide the responsiveness residents demand and deflect tedious calls off agents’ plates.
Outsourcing
Deliver the cutting-edge, technology-driven customer service that modern businesses require.
Zappix multimodal AI agents, customized to your brand, are the only solution in the market that engages customers across voice and visual interfaces at the same time.
Zappix delivers AI outcomes that are fully managed, compliance-first, and continuously improved.
We map your customer journeys, define containment targets, and architect the solution around your systems.
Our team builds and configures the full deployment — LLM training, voice & visual interfaces, integrations.
Go live. Fully tested, fully compliant, fully operational — without burdening your internal team.
Built-in analytics surface resolution rates and engagement patterns. We continuously improve every deployment.
Voice + Visual: Multimodal AI Agent – Zappix resolves customer interactions through voice and visual channels at the same time. Our multimodal AI agent talks with the customer and shows them what to do on their phone in the same call.
Turnkey: The platform is turnkey, so you can go live without a long implementation or heavy lift from your teams. Once you launch, you keep a team supporting you. Zappix experts provide dedicated customer success and keep improving your implementation over time.
Compliance & Security: are built in from day zero, with SOC 2, HIPAA, GDPR, and PCI compliance in place before your project starts.
Zappix engages customers with voice and visual simultaneously. Our AI agent talks with the customer and, in the same call, shows them a screen on their phone. They hear what to do and see it at the same time. Customers can resolve their interactions quickly and easily during inbound calls and outbound outreach.
Most AI agents can answer questions. Zappix is built to finish the task, not just talk. Customers can now complete interactions from beginning to end: upload a document, confirm an appointment, make a payment, sign a form. That is the difference between a conversation and a resolution.
Zappix delivers inbound and outbound AI engagement in one seamless platform. The same voice and visual AI deflects calls coming in and drives action on outreach going out. One vendor, one platform, one experience for the customer.
Most Zappix deployments go live in 4 to 6 weeks. The platform is delivered as a turnkey solution. We design, implement and launch it, and our experts keep improving it after that. Our clients buy a working solution, not a toolkit they have to staff and run. No AI team required.
Zappix is built with enterprise security and compliance from day zero. Before we begin your implementation, our platform is already SOC 2, HIPAA, GDPR and PCI compliant. Zappix is designed for regulated industries like healthcare, the public sector and financial services. Compliance is part of the architecture, not added later.
Very little. Zappix works with the contact center you already run. Our platform plugs into existing CCaaS, CRM and LLM platforms. Many workflows need no changes at all, and some complex workflows may need a small adjustment. Clients keep their contact center and add voice and visual on top.
